Privacy Policy
Magnolia Suite Vienna
Website: https://magnoliasuitevienna.com
Effective Date: 01.01.2026
1. Introduction
Welcome to Magnolia Suite Vienna.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a reservation with us.
2. Information We Collect
We may collect the following types of personal data:
a) Information You Provide Directly
- Full name
- Email address
- Phone number
- Billing details
- Reservation details (check-in/check-out dates, number of guests, special requests)
- Any information you provide via contact forms or booking forms
b) Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
This information helps us improve our website and services.
3. How We Use Your Information
We use your personal data to:
- Process and manage reservations
- Communicate with you regarding your booking
- Respond to inquiries
- Improve our website and services
- Comply with legal obligations
- Prevent fraud or misuse
- We do not sell your personal data.
4. Booking & Payment Information
When you make a reservation, your payment information may be processed through secure third-party payment providers. We do not store full credit card details on our servers.
5. Cookies
Our website uses cookies to:
- Ensure proper website functionality
- Remember user preferences
- Improve user experience
- Analyze website traffic
- You can disable cookies in your browser settings. However, some parts of the website may not function properly without cookies.
6. Third-Party Services
We may use trusted third-party services for:
- Booking management
- Payment processing
- Website analytics
- Spam protection
These providers process data only as necessary to perform their services and are required to protect your information.
7. Data Retention
We retain personal data only as long as necessary to:
- Fulfill booking obligations
- Comply with legal and tax requirements
- Resolve disputes
8. Your Rights (GDPR – EU Guests)
As we operate in Austria, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where legally permitted)
- Restrict or object to processing
- Request data portability
To exercise your rights, please contact us at:
📧 office@magnoliasuitevienna.com
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
12. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact:
Magnolia Suite Vienna
Email: office@magnoliasuitevienna.com
Address: Vienna, Austria